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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

DERTOUR Predicts positive growth plans on back of REWE Touristik's Group sales increase for 2010

Press release: 14 March 2011

Specialist tour operator, DERTOUR, is predicting positive growth plans and close working with UK travel agents on the back of recent sales figures reported by parent company, REWE Touristik.

The REWE Group, which is the second largest tour operator in Germany, reported that its overall sales for 2010 were up by 4.4% to Euro 4.3 billion. This is in contrast to the company's calculations regarding the overall market of German tour operators which grew by 2.5%.

Tim Locke, Head of Marketing at DERTOUR, says, "We are buoyed up by the sales figures of our parent company, and since we have had a full technology upgrade allowing us access increased product direct from their offices in Frankfurt, we are working more closely with them to mirror their successful business model here in the UK.

"We also want to reassure UK travel agents that we are still committed to working with them and wish to underline our stability thanks to the financial backing we have from the REWE Group and also the fact that this year we will be celebrating our 50th anniversary as a UK-based tour operator working closely with the retail travel agents."

Mr Locke continues, "It is interesting to note that REWE has said that their 2010 sales experienced 'substantial growth' through travel agency sales. We concur that, in the UK as well as Germany, these developments clearly show that expert face-to-face advice based on thorough knowledge of travel destinations and various possible holidays, paired with customer proximity are as appreciated as ever in this age of the internet!"

For your perfect tailor-made holiday, please call our expert travel team on:

0203 131 0527

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